“I'm very sorry, Mr Walker, for delaying you here with my previous questions,” he pleaded in reply after confirming that Charles was the owner of the car. He picked Charles’ last name from the paper he signed for him. “There was a reported case of robbery yesterday and the security issued an order demanding that we must always verify any car before working on them. Please forgive me. Meanwhile, my name is Mr Oliver High, a staff member and brother to our founder, Mr Martin High and so happy to have you patronize us today. Please, relax whilst we get your work done to your taste.” Then he called customer care to come and welcome Charles with some exotic wines and drinks. After that he began to work on his car. There were four staff members who worked on the car and it took them barely five minutes to finish the job neatly as they were very fast and experts. Mr Oliver High then approached Charles and said respectfully, “Mr Walker, we’re through with your work but you would have to
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