54

"There are five new requests, Mr Cobb!"

Lark Brown approached hurriedly. He showed him some emails that had arrived on the laptop he had just opened in his room.

Tom was intrigued, taking his eyes off his own laptop. "Have you read them? Please make a list, then send it to the design department to get the right price.”

Lark frowned as he found Tom refocusing on the demand graph of the past five years. "Isn't this too complicated, Mr Cobb? We only have one interior designer. Shouldn't we get someone else for the same job?"

Tom thought for a moment, then replied firmly. "Five design requests can still be handled by one designer, Mr Brown. He can work on them according to the queue. Didn't we also write the rules correctly as agreed in the meeting yesterday?"

"No, you can't, Mr Cobb. Making customers wait longer will make them feel ignored. This is a good start, isn't it? Ther

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