Nathan turned his attention to the manager, who stood trembling before him. The manager quickly bowed his head, his voice quivering as he spoke. "L-Lord Cloud, I humbly apologize for the misunderstanding. I had no idea it was truly you. Please, accept my deepest apologies for the way you were treated," Nathan regarded the manager with a measured gaze, his expression inscrutable. After a moment of tension-filled silence, he spoke. "Apologies are only as good as the actions that follow them. Ensure this never happens again. I expect the highest level of professionalism from my staff, especially in places that hold significant value to me and my family." The manager nodded vigorously, relief evident on his face. "Of course, Lord Cloud. I will make sure that this does not repeat itself." Nathan nodded slightly, accepting the manager's promise. "Here is your new VIP card, sir," Bianca said, handing over the gold-embellished card. Nathan took it, swiping the card, and the door swung
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